PREMIUM SUPPORT

MEMBERS ONLY SUPPORT 24/7/365

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STANDARD SUPPORT

Create A Support Ticket


Please complete this form with the most accurate information possible. Depending on your specific issue, expect a call back between 1 hour to 24 hours (excluding weekends).

Name on the Account *


This is how we will look up your account *spelling counts!

Your Name if Different

Best Email *

Best Phone Number *

Urgency Level *




Technology with the Issue *








Check all that apply

Type of Issue(s) *



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Are you a member of “DI CARE?” *



*Check all that apply

*DI CARE is a paid subscription for unlimited VIP remote tech support among other benefits & discounts.

Describe the Issue

*Attaching photos below can be very helpful for our support team.

Upload images of the areas for installation

Please upload a wide angle view as well as closer up. Please show where the power is located.

Support for the Tech You Love by the People Who Care!

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

“Finally, a membership dedicated to supporting my smart home.”

Vicki M. via Yelp

CALL 800-293-6223

DI Care Plans

BASIC

$50monthly
  • NETWORK/WIFI OR CAMERAS
  • REMOTE SUPPORT 24/7

PREMIUM

$100monthly
  • WHOLE HOME (MULTI-SYSTEM)
  • REMOTE SUPPORT 24/7/365
  • 20% OFF ONSITE SERVICE CALLS
  • WARRANTY HANDLING
  • 5% OFF SELECT PRODUCTS

PREMIER

$200monthly
  • WHOLE HOME (MULTI-SYSTEM)
  • REMOTE SUPPORT 24/7/365
  • 20% OFF ONSITE SERVICE CALLS
  • WARRANTY HANDLING
  • 5% OFF SELECT PRODUCTS
  • PRIORITY SCHEDULING
  • QUARTERLY MAINTENANCE VISITS

3 Year limited warranty Includes:

  • Repair or replacement of any defective product sold and installed by Digital Installers
  • Advanced replacement of most products
  • 48 hour or less response time
  • Peace of mind starting at 15.99% of MSRP
Inquire

CALL 800-293-6223