PREMIUM SUPPORT

MEMBERS ONLY SUPPORT 24/7/365

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STANDARD SUPPORT

Create A Support Ticket


Please complete this form with the most accurate information possible. Depending on your specific issue, expect a call back between 1 hour to 24 hours (excluding weekends).

Name on the Account *


This is how we will look up your account *spelling counts!

Your Name if Different

Best Email *

Best Phone Number *

Urgency Level *




Technology with the Issue *








Check all that apply

Type of Issue(s) *



Check all that apply

Are you a member of “DI CARE?” *



*Check all that apply

*DI CARE is a paid subscription for unlimited VIP remote tech support among other benefits & discounts.

Describe the Issue

*Attaching photos below can be very helpful for our support team.

Upload images of the issue, if applicable

Please upload a wide angle view as well as closer up. Please show where the power is located.

DON’T SPEAK TECH?
WE DO!

QUALITY TECHNICAL SUPPORT for the technology your business relies on from the people who care!

Each commercial DI CARE support package is tailored to your specific technology and needs to insure that your business continues to run efficiently. We perform a variety of support services including recurring onsite preventative maintenance, remote technical support upon issue, and emergency onsite service calls.

CALL 800-293-6223

DI Care Plans

SMALL ENTERPRISE

$100monthly
  • SINGLE SYSTEM
  • REMOTE SUPPORT
  • 20% OFF ONSITE SERVICE CALLS

MID-SIZE ENTERPRISE

$200-400monthly
  • MULTI-SYSTEM
  • REMOTE SUPPORT W/ ANNUAL MAINTENANCE
  • 20% OFF ONSITE SERVICE CALLS
  • WARRANTY HANDLING
  • 5% OFF SELECT PRODUCTS
  • ANNUAL ONSITE MAINTENANCE VISIT

LARGE ENTERPRISE

$400+monthly
  • MULTI-SYSTEM
  • REMOTE SUPPORT W/ QUARTERLY MAINTENANCE VISITS
  • 20% OFF ONSITE SERVICE CALLS
  • WARRANTY HANDLING
  • 5% OFF SELECT PRODUCTS
  • PRIORITY SCHEDULING
  • QUARTERLY MAINTENANCE VISITS

3 Year limited warranty Includes:

  • Repair or replacement of any defective product sold and installed by Digital Installers
  • Advanced replacement of most products
  • 48 hour or less response time
  • Peace of mind starting at 15.99% of MSRP
Inquire

CALL 800-293-6223