Reviews for Digital Installers

• Reviewed By: Nat F.
• Location:
• May 1st, 2022
• This review was copy/pasted from:
  
• Original Review Link: https://maps.app.goo.gl/uvDcTBjzqyWLx9Qd6

• Comment: This review will not come as a surprise to Digital Installers as it’s been 10 months in the making. I’ll skip the part about the intoxicated Technician that did the original installation of my network (that I brought to the attention of Tara) and get to the root of problem. After the initial installation was complete, the exterior Wifi coverage area continued to under perform with through put speeds only reaching 90/90Mbps (we have Frontier 500/500Mbps service). Unable to resolve the issue after having their Tech’s back to troubleshoot the issue a half dozen times, the decision was made to terminate Digital Installers Management of our network. I promptly contacted a local IT Provider that was able to locate issue in 90 minutes; their technician skipped installing a new ($50) ethernet cable (opting to use the preexisting cable pictured) to the $599 Araknis Outdoor Access Point limiting it’s though put to 100Mbps! Some how this simple, obvious issue was missed by their most experienced Technician. Look elsewhere for your IT needs.
• Overall Rating